Electronics Repair Sales Associate

2 weeks ago

Royersford, Pennsylvania, United States Asurion Full time
Job Overview

Position Title: Electronics Repair Sales Associate

Job Reference: UBF1009 - UBIF Technician

As a Electronics Repair Sales Associate, you will play a crucial role in enhancing customer satisfaction. If you have a passion for assisting individuals with their technology devices, this position is ideal for you. At Asurion, we prioritize exceptional customer service and foster a positive work environment. Our collaborative culture promotes career advancement opportunities tailored to your aspirations.

Our uBreakiFix by Asurion locations are expanding nationwide, providing essential device repair services within local communities. This presents a fantastic opportunity for individuals of varying skill levels to become part of our team.

Compensation: Starting at $17.85 per hour, with unlimited potential for sales and repair incentives.

  • Average incentive earnings of $420/month and top performers can earn up to $2,700/month, depending on results.

Seize this opportunity to contribute to our dynamic retail environment.

  • Acquire new skills and certifications.
  • Deliver outstanding customer service experiences.
  • Share your innovative ideas with management.
  • Earn unlimited monthly bonuses for exceptional sales performance.
  • Through customer interactions, our specialists exemplify integrity by listening to customer needs, providing accurate information, and embodying Asurion's core values.

Qualifications:

  • Minimum of 1 year of experience in customer service or retail sales.
  • At least 6 months of experience in product service support or electronics troubleshooting (preferred).
  • Basic understanding of mobile devices and operating systems.
  • Willingness to work a flexible retail schedule.
  • Successful completion of a background check (criminal and drug test).
  • Familiarity with Microsoft Office.

Key Responsibilities:

  • Provide technical support, troubleshoot, and repair customer electronic devices.
  • Enhance customer experiences using our 'serve, solve, and sell' approach, promoting the Asurion Connected Home product to all customers.
  • Act as the representative of Asurion, delivering award-winning, personalized customer service.
  • Meet and exceed sales targets.
  • Manage same-day pick-up inventory, including packing, shipping, receiving, and coordinating with delivery personnel.
  • Collaborate with cross-functional teams to implement programs and provide constructive feedback.
  • Self-manage tasks and prioritize effectively.
  • Handle multiple tasks in a fast-paced retail setting.
  • Support market needs based on business and store requirements.

Employee Benefits:

  • Continuous training to enhance your skills.
  • Competitive hourly wages and comprehensive benefits.
  • Opportunities for career advancement based on your interests.
  • Skills development and hands-on training.
  • Asurion offers a variety of perks and benefits focused on mental, physical, and financial well-being.

About Us:
As the leading technology care provider, Asurion alleviates the challenges associated with technology, ensuring our nearly 300 million customers maximize their devices, appliances, and connections.

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