Front Office Associate

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Center For Diagnostic Imaging Full time
Front Office Associate

RAYUS Radiology, formerly Center for Diagnostic Imaging, is seeking a skilled Front Office Associate to provide exceptional patient care and support services. As a key member of our team, you will be responsible for delivering a high level of customer service, ensuring a positive experience for patients and referring professionals.

Key Responsibilities:
  • Registration: Greet and check-in patients, register demographic information, and process payment plans and copays.
  • Phone and Liaison Services: Answer phones, handle calls efficiently, and act as a liaison between technologists and patients.
  • Front Office Operations: Maintain the lobby area, order office supplies, and assist with general office clean up.
  • Insurance and Scheduling: Verify patient insurance, pre-certify exams, and schedule appointments and referrals.
  • Additional Duties: Perform other tasks as assigned, including faxing reports and medical release forms.

Requirements: High school diploma or equivalent, 1-2 years of customer service experience, and proficiency with Microsoft Office. Preferred qualifications include medical terminology, office background, and insurance knowledge.

RAYUS Radiology is committed to delivering clinical excellence and superior service to referring providers and patients. We offer a dynamic work environment and opportunities for growth and development.



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