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Front Office Manager

2 months ago

GondrecourtleChâteau, Grand Est, United States Advanced Oral Surgery & Periodontics Full time
Job Summary

Advanced Oral Surgery & Periodontics is seeking a highly skilled and experienced Front Office Manager to oversee the administrative functions and activities of the front office. The ideal candidate will be responsible for ensuring seamless communication and partnership with the clinical team.

Key Responsibilities:
  • Oversee daily work activities of the front office and patient flow, ensuring efficient operations and high-quality patient care.
  • Develop and implement effective administrative procedures to enhance office efficiency and productivity.
  • Recruit, onboard, and coordinate training schedules for new front office team members, ensuring a smooth transition and high level of job satisfaction.
  • Collaborate with the clinical team to ensure seamless communication and partnership, promoting a positive and productive work environment.
  • Provide annual reviews for front office team members, focusing on performance improvement and professional development.
  • Create and manage front office team member schedules, ensuring adequate coverage and minimizing overtime.
  • Maintain office equipment, including cleaning, maintenance, and repairs, to ensure optimal functionality and minimize downtime.
  • Provide clerical support to the front office team as needed, ensuring timely and accurate completion of tasks.
  • Maintain proper inventory of office supplies, ensuring adequate stock levels and minimizing waste.
  • Upkeep the highest standard of professionalism and customer service, reflecting positively on the company's reputation and values.
Requirements:
  • High school diploma or equivalent required; college education preferred.
  • Two years of administrative and clerical experience required, with a focus on medical or dental administration.
  • Basic office skills, such as typing and filing, with proficiency in Microsoft Office Suite or related software.
  • Extensive knowledge of office management procedures, including budgeting, forecasting, and performance analysis.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders.
  • Excellent interpersonal and customer service skills, with a focus on building strong relationships and delivering exceptional patient care.
  • Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent time management skills, with a proven ability to meet deadlines and achieve goals.
Benefits:
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Life insurance and employer-sponsored short-term and long-term disability insurance.
  • Paid holidays and time off.