Asset Protection Specialist
4 weeks ago
As an Asset Protection Associate at Stop & Shop, you will play a vital role in protecting the company's assets and ensuring a safe shopping environment for customers. This position requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Monitor store for customer and associate apprehensions: Survey the store for shoplifters, apprehend and detain them as necessary, and conduct interviews related to incidents of theft.
- Monitor front-end and service desk for policy violations: Observe cashier performance, provide counterfeit detection training, and monitor transactions for collusion and theft.
- Assure adherence to internal safety and security standards: Report OSHA safety violations, participate in safety meetings, and conduct spot checks of perimeter and alarm systems.
- Participate in total store operations: Train new associates, meet with management to report compliance with safety and security standards, and continue training on store operations.
- Strong communication and problem-solving skills: Ability to work independently and as part of a team.
- Ability to monitor store cameras and paging system: Use a two-way radio effectively and question suspects and record their answers accurately.
- Knowledge of CCTV equipment and Shrink Trax data mining tool: Monitor trailers and alarm systems, and review refund reports and Shrink Trax alerts.
- Ability to work in a fast-paced environment: Monitor store for customer and associate apprehensions, and respond to incidents as necessary.
- Ability to work at heights: Conduct spot checks of perimeter and alarm systems.
- High school diploma or equivalent: 1-2 years of experience in a related field.
- Ability to stand for long periods: Monitor store for customer and associate apprehensions.
- Ability to lift up to 25 pounds: Conduct spot checks of perimeter and alarm systems.
- Competitive salary and benefits: Opportunity for career advancement and professional growth.
- Collaborative and supportive work environment: Opportunity to work with a diverse team of professionals.
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