Customer Service Ambassador

3 weeks ago


Hartford City, Indiana, United States Indiana Fram Insurance Full time
{"Responsibilities": "At Indiana Fram Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. Your primary focus will be on interacting directly with customers, providing product and service information, and resolving issues in a timely and professional manner.

You'll also be responsible for providing sales and marketing support to our agents, assisting with office operations, and coordinating problem resolution with internal departments. Your strong communication skills and ability to build rapport with customers will be essential in delivering solutions that meet their unique needs and expectations.

Requirements for Success:

* High School diploma or equivalent
* Ability to obtain Property and Casualty insurance license within two years
* Insurance and/or claims background a plus
* Strong attention to detail and accuracy
* Ability to work in a team environment and collaborate with colleagues

Perks of working with us:

* Paid vacation and sick leave
* 401(k) with company match
* Full-time schedule with Monday to Friday hours
* Potential for a yearly bonus
* Collaborative team environment
* Paid volunteer hours

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

"}

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