Customer Service Associate
2 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our QuickPix team as a Food Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving food products, and maintaining a clean and safe food service area.
Key Responsibilities:
- Customer Service:
- Provide excellent customer service to all customers, ensuring a positive and welcoming experience.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Food Preparation and Service:
- Prepare and serve food products according to company standards and procedures.
- Follow all food safety handling procedures to ensure the quality and safety of our food products.
- Housekeeping and Maintenance:
- Perform housekeeping duties, including cleaning shelves, fast food area, floors, cooler, backroom, restrooms, equipment, and surfaces.
- Maintain a clean and safe food service area, including the disposal of trash and recyclables.
- Inventory and Stocking:
- Stock merchandise and build displays to ensure a visually appealing and well-stocked food service area.
- Count and handle cash and credit transactions accurately and efficiently.
- Additional Responsibilities:
- Perform other tasks as assigned by management or supervisors, including checking in vendors and performing other duties as needed.
Requirements:
- Physical Demands:
- Ability to stand for long periods of time (95-100% of shift).
- Ability to walk and move around the food service area (75-80% of shift).
- Ability to lift and carry 15-45 pounds while filling products in coolers, freezers, and setting up displays.
- Ability to kneel, bend at the waist, and reach.
- Mental Demands:
- Ability to understand and carry out oral instructions.
- Ability to read and carry out simple written instructions.
- Ability to read and verify numbers, labels, temperatures, and other information.
- Ability to prepare reports, such as shift sheets, damage, attendance, incident, food tracking sheets, etc.
- Attitude and Behavior:
- Ability to work in a team environment and maintain a positive attitude.
- Ability to treat others in a positive and respectful manner.
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