Risk Management Specialist
3 days ago
Level: Entry
Job Location: Corporate Office - Cleveland, OH
Remote Type: N/A
Position Type: Full Time
Education Level: High School Diploma
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: 1st Shift
Job Category: Customer Service
Job ResponsibilitiesWe are seeking a highly motivated and detail-oriented Risk Specialist to join our team at Electronic Merchant Systems. As a Risk Specialist, you will be responsible for:
- Calling on daily flagged merchant accounts to verify information and resolve any issues
- Communicating with card issuing banks and cardholders to ensure compliance with Visa/MasterCard rules and regulations
- Reviewing daily activity of held merchant accounts to identify potential risks
- Collaborating with merchants to resolve questionable transactions and termination letters
- Verifying faxed invoices against merchant applications
To be successful in this role, you will need:
- A clean background and credit history
- The ability to work independently and as part of a team in a fast-paced environment
- Strong communication and organizational skills
- The ability to multitask and prioritize tasks effectively
We offer a comprehensive benefits package, including:
- Health benefits
- Vision benefits
- Dental benefits
- 401K with company match
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