Risk Management Specialist

3 days ago


Cleveland, Ohio, United States Electronic Merchant Systems Full time
Job Details

Level: Entry

Job Location: Corporate Office - Cleveland, OH

Remote Type: N/A

Position Type: Full Time

Education Level: High School Diploma

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: 1st Shift

Job Category: Customer Service

Job Responsibilities

We are seeking a highly motivated and detail-oriented Risk Specialist to join our team at Electronic Merchant Systems. As a Risk Specialist, you will be responsible for:

  • Calling on daily flagged merchant accounts to verify information and resolve any issues
  • Communicating with card issuing banks and cardholders to ensure compliance with Visa/MasterCard rules and regulations
  • Reviewing daily activity of held merchant accounts to identify potential risks
  • Collaborating with merchants to resolve questionable transactions and termination letters
  • Verifying faxed invoices against merchant applications
Requirements

To be successful in this role, you will need:

  • A clean background and credit history
  • The ability to work independently and as part of a team in a fast-paced environment
  • Strong communication and organizational skills
  • The ability to multitask and prioritize tasks effectively
Benefits

We offer a comprehensive benefits package, including:

  • Health benefits
  • Vision benefits
  • Dental benefits
  • 401K with company match


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