Instructional Support Specialist

4 days ago

Glen Ellyn, Illinois, United States College of DuPage Full time
Job Summary

The College of DuPage is seeking a highly skilled and dedicated Instructional Support Specialist to join our team. As a key member of our Learning Commons, you will provide exceptional support to students, instructors, and staff, ensuring a seamless and engaging learning experience.

Key Responsibilities
  • Assist students in identifying their learning needs and recommend relevant academic support services.
  • Refer students and community members to other college departments as needed, both on and off-campus.
  • Provide orientation and training to instructors on Learning Commons procedures and programs, including the use of course materials.
  • Acquire and maintain student resources for Learning Commons academic support services, including materials provided by other college departments.
  • Develop and maintain reference and procedure manuals to ensure consistency and accuracy.
  • Stay up-to-date on all Learning Commons academic support areas to provide expert assistance as needed.
  • Assist and instruct students in registration and the use of online math placement test preparation programs through one-on-one sessions or workshops.
  • Schedule workshops and create promotional materials in both paper and electronic formats.
  • Develop and conduct placement test workshops for students.
  • Enforce Learning Commons policies by monitoring student use and maintaining proficiency in software used for recording student requests and referrals.
  • Assist in conducting Learning Commons orientations for classes, New Student Orientation, and faculty groups.
  • Represent the Learning Commons at outreach events, such as high school open houses, new student orientations, and adult open houses.
  • Serve as a liaison to off-campus Instructional Assistants to maintain consistency of procedures and availability of materials.
  • Maintain, organize, and update Learning Commons use by designated student groups.
  • Maintain and check out Learning Commons equipment and media resources to faculty and staff.
  • Assist with Learning Commons activities that require resolving student ID information in Colleague.
  • Supervise student workers and assign and monitor their work.
  • Explain and demonstrate the use of computer-delivered educational components, including My Math Test, Blackboard, student email, MyACCESS, and basic software applications.
  • Monitor the effectiveness of procedures and forms, updating them as necessary, and initiate changes in procedural handbooks for students and implement changes when necessary.
  • Collect and sort data for regular statistical reports.
  • Assist in the administration of surveys for all-college program review and assessment of Learning Commons programs and services.
  • Respond to emergencies and open and close work areas according to established procedures.
Requirements
  • Education: Two years of college or equivalent experience in an educational setting required; Bachelor's Degree preferred.
  • Experience: Excellent oral and written communication skills required; proficiency in spoken English; basic computer skills required; prior work experience in the field of education preferred.
Working Conditions
  • Multi-line telephone, FAX, typewriters, computers, mainframe, printers, copier, calculator, audio and video equipment.
  • 20 hours weekly, day/evening/weekend.
  • Ability to unpack, lift, move, and store boxes of instructional materials and supplies up to 20 pounds.
  • Ability to unpack, assemble, and move equipment.
  • Ability to access testing and study materials.
  • Ability to visually verify data.
Part-Time Work Schedule

Monday - Thursday, 1 pm - 7:15 pm

Hiring Range

Classified 9 Hourly/18.25 - 18.25

Competitive starting pay is dependent on education and experience. College of DuPage offers regular part-time positions a variety of fringe benefits, including retirement benefits, access to holiday pay, personal time, and other discounts on classes.

College of DuPage is an equal opportunity employer committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs, and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

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