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Compensation Processing Expert

2 months ago

Little Rock, Arkansas, United States The Firm Full time
Job Overview

Position Summary: Responsible for the precise execution of payroll for clients. Engages with clients to gather necessary information for payroll processing and tax-related inquiries; verifies totals, addresses client questions and concerns, and ensures high-quality customer service.

KEY RESPONSIBILITIES: This document outlines typical responsibilities and is not intended to restrict management from assigning additional tasks as needed.

  • Manages a portfolio of payroll clients.
  • Communicates with clients to collect payroll information, including salary changes, special payments, tax distributions, and employee deductions.
  • Evaluates, prepares, and inputs payroll data through an automated system to ensure accurate and timely payroll delivery.
  • Stays informed about payroll processing systems and updates in wage and tax regulations.
  • Maintains comprehensive client records.
  • Responds effectively to client inquiries by thoroughly researching and resolving issues.
  • Builds and sustains positive relationships with clients, agencies, and colleagues to foster a quality service image.

ESSENTIAL SKILLS:

  • Fundamental knowledge of payroll processing
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to create and convey clear written and verbal communications
  • Strong time management abilities
  • Customer service-focused mindset
  • Exceptional attention to detail
  • Accurate and efficient data entry capabilities
  • Collaborative team player
  • Ability to maintain concentration amidst frequent interruptions
  • Strong problem-solving skills
  • Effective organization and prioritization of tasks

EDUCATIONAL BACKGROUND AND EXPERIENCE:

High School Diploma with demonstrated proficiency in data entry, customer service, and problem-solving, or an associate's degree (A.A) or equivalent from a two-year college or technical institution; or a comparable combination of education and experience.

Job Type: Full-time

Required Education:

  • High school diploma or equivalent

Required Experience:

  • Minimum of 1 year in payroll