Compensation Processing Expert
2 months ago
Position Summary: Responsible for the precise execution of payroll for various clients. Engages with clients to gather necessary information for payroll processing and addresses tax-related inquiries; verifies payroll totals, resolves client issues, and ensures exceptional customer service.
KEY RESPONSIBILITIES: This document outlines the primary responsibilities and is not intended to restrict management from assigning additional tasks as needed.
- Manages a portfolio of payroll clients.
- Proactively contacts clients to collect payroll information, including salary modifications, special payments, tax distributions, and employee deductions.
- Evaluates, prepares, and inputs payroll information through an automated system to ensure accurate and timely payroll delivery.
- Stays informed about payroll processing systems and updates in wage and tax regulations.
- Maintains comprehensive client records.
- Effectively addresses client inquiries by thoroughly researching and resolving issues.
- Builds and sustains positive relationships with clients, agencies, and colleagues to foster a quality service reputation.
ESSENTIAL SKILLS:
- Fundamental knowledge of payroll processing.
- Proficient in Microsoft Word, Excel, and Outlook.
- Ability to compose and convey clear written and verbal communications.
- Strong time management capabilities.
- Customer service-oriented mindset.
- Exceptional attention to detail.
- Accurate and efficient data entry skills.
- Collaborative team player.
- Ability to maintain concentration amidst frequent interruptions.
- Strong problem-solving abilities.
- Capacity to organize and prioritize tasks effectively.
EDUCATION AND EXPERIENCE:
High School Diploma with demonstrated proficiency in data entry, customer service, and problem-solving, or an associate's degree (A.A) or equivalent from a two-year college or technical institution; or a comparable combination of education and experience.
Job Type: Full-time
Required Education:
- High school diploma or equivalent.
Required Experience:
- Minimum of 1 year in payroll processing.
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