Healthcare Specialist

1 week ago

Little Rock, Arkansas, United States Stericycle Full time

Job Summary:

The Healthcare Specialist at Stericycle is responsible for providing strategic guidance on the compliant, safe, and efficient handling and processing of all Waste Streams contracted by the facility(s). This role ensures that services provided to the facility(s) meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner.

Key Responsibilities:

  • Monitor operational efficiencies and assist in ensuring that performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy.
  • Identify and execute ways to reduce costs while still fulfilling contractual obligations.
  • Provide strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner.
  • Serve as the primary liaison in managing all contracted waste streams.
  • Provide expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations).
  • Conduct surveys for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application.
  • Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers.
  • Develop and deliver customized training for the implementation and maintenance of the contract.
  • Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability.

Requirements:

  • Bachelor's Degree preferred, with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT, and/or The Joint Commission Standards.
  • 3+ years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers.
  • Demonstrates the ability to work well with others, and provide excellent customer service, both internally and externally.
  • Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met while also meeting Stericycle expectations.
  • Demonstrates the ability to present ideas/information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information; listen to others to respond effectively to ideas and questions.
  • Always demonstrates a professional work ethic and professional appearance.
  • Independent, self-motivated who can meet goals and objectives that have been outlined by Senior Team.

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