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Technical Training Specialist

2 months ago

Saint Joseph, Missouri, United States The CARA Group, Inc. Full time
{"title": "Technical Trainer Opportunity", "content": "Job Summary

CARA is seeking a technical trainer to work onsite in Missouri for a 3-month contract with a Food Manufacturing client to deliver JD Edwards ERP training.

Key Responsibilities
  • Participate in train-the-trainer sessions to confirm proficiency and readiness to train others.
  • Recommend and document training improvements during T3.
  • Conduct end-user training, including classroom-based and shoulder-to-shoulder training.
  • Collaborate with organizational change management consultants to develop feedback forms and gather end-user feedback.
  • Monitor and evaluate end-user knowledge transfer and progress to proficiency.
  • Identify end-users who may need additional training or support through hypercare.
  • Support the identification of super users for a 'Day-in-a-Life' exercise.
  • Track attendance and prepare daily progress reports.
  • Continue documentation improvement recommendations in a consolidated list.
  • Conduct make-up training as needed under the direction of the Training Manager and Scheduler.
  • Collaborate with shift OCM consultants as needed to discuss feedback and potential resistance.
Requirements
  • Expertise in delivering complex systems processes to end-users.
  • A solid understanding of manufacturing processes, equipment, and challenges.
  • Familiarity with ERP systems, MES, or PLM.
  • Able to relate practical applications within a manufacturing environment to end-users.
  • Effective communication skills to provide clear and concise explanations of complex concepts.
  • Able to maintain learner interest and attention.
  • Problem-solving skills to identify and address challenges that arise during training.
  • Cultural sensitivity and respect for diverse backgrounds.
Location and Duration

St. Joseph, MO (1 hour outside of Kansas City, MO)

3-month contract

", "lang_code": "en-US"}