Seasonal Client Relations Coordinator
5 days ago
We are seeking a highly skilled and customer-focused Seasonal Client Relations Coordinator to join our team. As a key member of our Client Relations team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.
Key Responsibilities- Respond to client inquiries and resolve issues in a timely and professional manner
- Provide product knowledge and information to clients, while conveying the Hermès brand values and vision
- Follow up on client issues and ensure timely resolution
- Place online orders and follow up on pending orders
- Resolve delivery issues related to e-Commerce orders
- Maintain confidentiality and adhere to company policies and procedures
- 1-2 years of experience in a similar call center and/or customer service environment
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of Microsoft Excel and Word
- Knowledge of French and/or Mandarin is a plus
Hermès is a creator, artisan, and seller of high-quality objects since 1837. We are an independent, family-owned French house that employs nearly 20,000 people worldwide. We are committed to being a Maison for All, a home where we make efforts to generate, support, and advance the values of diversity, inclusion, and family both within our own walls and in the wider world.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
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5 days ago
New York, New York, United States Hermes Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Seasonal Client Relations Coordinator to join our team. As a key member of our Client Relations team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key ResponsibilitiesProvide timely and effective responses...
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New York, New York, United States Hermès Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Seasonal Client Relations Coordinator to join our team. As a key member of our Client Relations team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key ResponsibilitiesRespond to client inquiries and...
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