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Team Leader for Crew Operations

2 months ago

Ashland, Massachusetts, United States Dunkin' Full time

At Dunkin', we take pride in keeping America energized and ready to face the day. Our team members are the essential ingredients that contribute to a supportive environment and foster community connections. Join us, as Dunkin' thrives on teamwork and collaboration.

ROLE OVERVIEW

As a Team Leader for Crew Operations, you will oversee the daily activities of the restaurant during your shifts. You will work closely with the Crew Member Leader to provide guidance and support to team members, ensuring that all tasks are executed efficiently and effectively, helping to keep Dunkin' running smoothly.

BENEFITS

We offer a variety of benefits designed to support you:
  • Flexible Work Hours
  • Complimentary Meals During Shifts*
  • Comprehensive Training and Development Opportunities
  • Career Advancement Potential
  • Paid Time Off*
  • Retirement Savings Plan*
  • Health Insurance
QUALIFICATIONS

• Previous experience in a management role within the retail, food service, or hospitality sectors is preferred.

• Must be at least 18 years old (or older, as per local regulations).

• Possess a passion for customer service, along with strong time management, attention to detail, and interpersonal skills.

If you're uncertain about your qualifications, we encourage you to consider applying. All backgrounds are welcome, whether you're a coffee enthusiast or not.

ESSENTIAL REQUIREMENTS
  • Experience in fast food or quick-service restaurant environments is mandatory.
  • Exceptional customer service abilities.
  • Strong verbal and written communication skills.
  • Proven leadership capabilities.
  • Ability to perform well under pressure and manage multiple tasks simultaneously.
  • Financial acumen and problem-solving skills.
  • Access to reliable transportation and a valid driver's license is required.
  • Capability to lift items weighing up to 50 lbs.
ABOUT DUNKIN'
Founded in 1950, Dunkin' has grown to become the world's leading chain in baked goods and coffee, serving millions of customers daily. We offer a wide variety of donuts, coffee beverages, bagels, breakfast sandwiches, and other baked goods.