Operations Manager

5 days ago


Ashland, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Brigham and Women's Faulkner Hospital. As a key member of our Patient Care Team, you will be responsible for overseeing the daily activities of our Unit Coordinators, managing payroll and scheduling, and maintaining staff records.

Key Responsibilities
  • Supervise the daily activities of Unit Coordinators and ensure seamless operations
  • Manage payroll and scheduling for assigned units
  • Maintain accurate and up-to-date staff records
  • Develop and implement systems to measure productivity and improve operational efficiency
  • Collaborate with nurse directors and other departments to achieve shared goals
  • Provide excellent customer service and support to patients, families, and staff
Requirements
  • Bachelor's degree in a related field
  • 1-2 years of experience in healthcare or a related field
  • Supervisory experience preferred
  • Strong analytical, organizational, and interpersonal skills
  • Ability to prioritize, delegate, and manage multiple responsibilities
  • Excellent communication and leadership skills
About Us

Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain. We are committed to providing high-quality patient care, advancing medical research, and training the next generation of healthcare professionals.

We value diversity, equity, and inclusion and strive to create a workplace that reflects the diversity of our patients and the communities we serve.

Join our team and be part of an organization that is dedicated to making a positive impact on the lives of our patients and the community.


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