E-bike Product Solutions Specialist
2 days ago
Magnum Bikes stands at the forefront of the global e-bike movement, emerging as a rising star in its category. The company is celebrated for its innovation, design excellence, and unwavering commitment to quality.
E-bike Product Specialist RoleThe E-bike Product Specialist plays a crucial role in enhancing the customer experience and supporting the growth of Magnum e-bikes. This position involves developing in-depth knowledge of e-bike products, including technical specifications, features, and benefits.
Key Responsibilities- Product Expertise:
- Develop expertise in e-bike products, staying updated on industry trends, new technologies, and competitor products
- Provide expert guidance and advice to customers, helping them choose the right e-bike based on their needs and preferences
- R&D:
- Collaborate with the Product team on new models and improving existing products
- Assist with creating factory BOMs for new and updated bike model releases
- Technical Support:
- Conduct training sessions for internal staff and customers on e-bike products and technology
- Create educational materials to help customers understand how to use and maintain their e-bikes
- Quality Control & Assurance:
- Communicate with manufacturers to provide product feedback
- Review defects and provide feedback for improvements
- Strong interest and knowledge in e-bikes, cycling, or electric vehicles
- Previous experience in a retail, sales, or product specialist role, preferably in the cycling or tech industry
- Excellent communication and presentation skills
- Ability to explain complex technical information in an easy-to-understand manner
At Magnum Bikes, we are leaders who believe in building solutions to lead our company and industry forward. We are operators who continually learn on the job, ensuring we provide the best for our retail customers, suppliers, and distributors. As one team, we drive each other to greater heights, making our inspiring goals attainable.
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