Event Management Specialist
1 month ago
About the Role:
The Hospitality Coordinator is a pivotal member of the Global Investment Banking Department at Baird, responsible for the meticulous planning and execution of meetings and events. This role demands an energetic individual who thrives in a dynamic environment, adept at multitasking and providing exceptional service to clients and visitors alike.
Key Responsibilities:
- Meeting Coordination: Manage meeting requests, allocate rooms, and arrange catering to ensure seamless execution of events. Maintain effective communication with clients through various channels and keep detailed records of all bookings.
- Catering Management: Collaborate with catering vendors to guarantee timely delivery and setup of food and beverage services. Ensure cleanliness and organization of kitchen facilities.
- Audio/Visual Support: Work alongside AV vendors and IT personnel to ensure the functionality of technology in meeting spaces, providing support and troubleshooting as necessary.
- Facility Management: Oversee the meeting space to meet client requirements, prepare meeting materials, and ensure the overall readiness of the venue.
- Guest Services: Deliver first-class service by anticipating guest needs, providing assistance, and addressing inquiries proactively.
- Billing and Reporting: Organize and complete billing for catering services, submit reports for payment processing, and reconcile charges with finance departments.
- Onboarding Support: Assist the Operations Team with onboarding new hires, ensuring a welcoming experience and providing necessary resources.
- Event Planning: Support the planning and execution of social events, including team gatherings and special occasions.
- Inventory Management: Maintain stock levels of snacks and beverages in designated areas.
- Additional Duties: Perform other related tasks as assigned.
What We Value:
- Experience in hospitality or a related field, with a minimum of one year in a similar role.
- Proficiency in audio-visual technology and familiarity with software tools such as MS Suite.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- Excellent communication skills, both written and verbal, with a keen attention to detail.
- Ability to work flexible hours and travel as required.
- Physical capability to lift items and stand for extended periods.
Commitment to Inclusion & Diversity:
Baird is dedicated to fostering an inclusive environment that values diversity and promotes respect for all individuals. We believe in continuous improvement and shared responsibility in our journey towards a more inclusive workplace.
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