Customer Service Representative
7 days ago
At SP Plus Corporation, we are committed to delivering exceptional customer experiences. As a Cashier, you will play a vital role in ensuring that our customers receive top-notch service and support.
Key Responsibilities
Some of your key responsibilities will include:
- Providing exceptional customer service by treating each customer with respect and kindness, ensuring that every interaction delivers on our promise of making every moment matter.
- Managing cash transactions by collecting cash and/or validations, maintaining security of cash, and making change as needed.
- Operating a cash register by calculating costs of transactions, displaying costs on the register, and quoting prices for parking services.
- Assisting customers by providing directions to city locations, resolving customer complaints, and answering telephone calls in a prompt and courteous manner.
- Maintaining a clean and organized workspace by cleaning the booth, picking up trash, and conducting timely checks to ensure a proper inventory of necessary work aids and supplies.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and supervisors.
- Basic math skills to accurately handle cash transactions and calculate costs.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical stamina to stand for long periods and move around the facility as needed.
What We Offer
As a valued member of our team, you will enjoy:
- Competitive hourly rate of $17.60 per hour.
- Eligibility for benefits including medical, dental, vision, flexible spending accounts, long/short-term disability, life insurance, accident insurance, 401(k), and paid time off.
- Opportunities for career growth and development through our internal training program, SP+ University.
- A diverse and inclusive work environment that values innovation, the environment, and more.
Equal Opportunity Employer
SP Plus Corporation is an equal opportunity employer committed to recruiting, hiring, training, and promoting individuals without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected characteristics.
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