Front Desk Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Jefferson Dental and Orthodontics. As a key member of our front office team, you will be responsible for providing exceptional patient experience, ensuring seamless administrative processes, and supporting our clinical staff in delivering high-quality care.
Key Responsibilities
- Provide top-notch customer service to patients, addressing their needs and concerns in a timely and professional manner
- Manage patient flow, ensuring efficient and smooth interactions from check-in to check-out
- Process patient paperwork, verify insurance, and schedule appointments with accuracy and attention to detail
- Collaborate with clinical staff to ensure seamless communication and coordination of patient care
Requirements
- High school diploma or equivalent required; dental office management experience a plus
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word
What We Offer
- Competitive pay and bonus structure, with opportunities for growth and advancement
- A comprehensive benefits package, including medical, dental, vision, and life insurance
- A dynamic and supportive work environment, with opportunities for professional development and growth
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