Front Desk Representative

4 weeks ago


Houston, Texas, United States Jefferson Dental and Orthodontics Full time
Job Overview

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Jefferson Dental and Orthodontics. As a key member of our front office team, you will be responsible for providing exceptional patient experience, ensuring seamless administrative processes, and supporting our clinical staff in delivering high-quality care.

Key Responsibilities

  • Provide top-notch customer service to patients, addressing their needs and concerns in a timely and professional manner
  • Manage patient flow, ensuring efficient and smooth interactions from check-in to check-out
  • Process patient paperwork, verify insurance, and schedule appointments with accuracy and attention to detail
  • Collaborate with clinical staff to ensure seamless communication and coordination of patient care

Requirements

  • High school diploma or equivalent required; dental office management experience a plus
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word

What We Offer

  • Competitive pay and bonus structure, with opportunities for growth and advancement
  • A comprehensive benefits package, including medical, dental, vision, and life insurance
  • A dynamic and supportive work environment, with opportunities for professional development and growth


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