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Director of Product Management for Healthcare Initiatives

1 month ago

Chicago, Illinois, United States Teledoc Full time
Director of Product Management Job Description

Teladoc Health is a global leader in whole-person virtual care, empowering people everywhere to live healthier lives. As a Director of Product Management, you will play a critical role in growing the value and utility of our product portfolio, ensuring quality clinical delivery, and exceeding client and member service level agreements.

Key Responsibilities:
  • Evaluate and implement strategic improvements to products and services in line with department or business unit strategy and overarching business impact.
  • Work with organization executives to translate business and client objectives into product capabilities that deliver those objectives.
  • Direct the product processes, including maintaining a roadmap, enhancing performance, development of iterative product requirements, and changes to meet designated KPIs.
  • Analyze product performance metrics in partnership with all stakeholders and use this data to improve existing products and identify new product opportunities.
  • Develop and enhance methods to capture and utilize member and client needs, wants, and desires to inform the product development process.
  • Collaborate with cross-functional teams to refine requirements, resolve conflicts, and remove impediments for development teams.
  • Manage individual Product Managers, establish goals relevant to roles, and provide direct constructive performance reviews to build skills and expertise.
Qualifications:
  • 10+ years in Product Management; 5+ years managing Product Managers.
  • Experience working within healthcare, health plans, or healthcare consulting.
  • Must have familiarity with healthcare regulations, trends, and technologies.
  • Proven track-record managing and developing people to achieve maximum performance and impact to the organization.
  • Strong ability to understand and prioritize client needs and requests.
  • A curious and open-minded process related to solving complex business problems, with a knack for synthesizing and prioritizing stakeholder requests and key requirements to solve those problems.
  • Experience in identifying, analyzing, and using data to independently test theories, confirm assumptions, and measure success with attention to detail.
  • Fluency with technology and operationally focused products.
  • Experience with Agile development processes to manage product lifecycles efficiently.
  • Understanding of relevant development technologies with the ability to translate business requirements to engineering teams.
  • Experience with rapid growth products and transitioning from MVP to scale.
  • Ability to effectively present information to broad audiences.
  • Strong written and verbal communication skills.

This is a remote position with opportunities to work from various locations, including Quincy, MA, Raleigh, NC, Washington, DC, Mountain View, CA, Atlanta, GA, Chicago, IL, Purchase, NY, Phoenix, AZ, Denver, CO, Lewisville, TX, and New York, NY.