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Operations Manager

2 months ago


South San Francisco, California, United States UOVO Full time
About the Role

The Operations Manager will be responsible for overseeing the efficient and safe handling of all storage, ensuring the highest level of client service, and managing a team of UOVO professionals.

Key Responsibilities
  • Manage a team of Warehouse and Inventory Control Supervisors, and Warehouse and Inventory Control Art Handlers to ensure the highest level of client service
  • Oversee the efficient and safe handling of all storage in South San Francisco and Livermore, including racking, forklift training, OSHA compliance, barcoding, scanning, and inventory management
  • Ensure all service work is scheduled and executed in an efficient and timely manner in conjunction with the Account Management team
  • Make certain all paperwork, such as Warehouse Receipts, BOLs, and other inventory audits, are completed in a timely and accurate manner
  • Support in preparing estimates and provide technical feedback to the Account Management team as needed
  • Lead the training program for the San Francisco Warehouse and Inventory Control Operations teams in support of best handling practices, inventory control, NetSuite, and adherence to UOVO's policies and procedures
  • Closing out Work Orders in NetSuite
  • Liaise and coordinate with all CA teams to ensure labor and other shared resources are adequately accounted for
  • Oversee the ordering of supplies and equipment for San Francisco and process any pertinent accounts payable
  • Make certain the warehouse is properly secured each day and functioning well
  • Recruit, hire, and onboard new team members to the Warehouse and Inventory Control teams, working to ensure all applicable training is provided
  • Regularly collaborate and communicate with other UOVO teams to ensure alignment on policies and procedures as well as other key initiatives
  • Establish goals and objectives in line with UOVO's Performance Management program; provide quarterly feedback and complete annual performance reviews for all direct reports and their teams
  • Create a positive and engaging work environment by mentoring, coaching, and motivating direct team members and their teams if applicable
Qualifications and Skills
  • Team Player, able to work in a dynamic environment
  • Comfortable in a results-driven workplace
  • 5+ years of demonstrated effective people management experience
  • 7+ years warehouse, project management, and/or logistics experience (art logistics/warehousing is preferred)
  • Experience interacting with art professionals
  • Excellent communication and multitasking skills
  • Proficient in computer applications, including Microsoft office suite and collection management databases
  • Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
  • Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
  • Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
  • Familiarity with the use of hand trucks, pallet jacks, j-bars, dollies, and other necessary warehouse equipment
Benefits
  • Competitive compensation, commensurate with experience
  • 100% employer-covered medical plan option for team members, as well as multiple Medical, Dental, and Vision plans options
  • 2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
  • 10 paid holidays plus one additional floating holiday
  • Company-Sponsored Parental Leave policy
  • Company-Sponsored Paid Sick Leave
  • 100% 401k Employer match up to 3% of team member contributions
  • Flexible Savings Account, Commuter Benefits, and Childcare Benefits
  • Company-sponsored Life Insurance and Long Term Disability Benefits
  • Monthly Team Lunches and Birthday celebrations
  • Team member Recognition Program (the "Eggcellence Awards")