Operations Manager
3 weeks ago
Job Summary:
The Manager is responsible for overseeing the daily operations of the K1 Speed center, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing staff, maintaining high standards of customer service, and driving sales growth.
Key Responsibilities:
- Recruit, train, and develop a high-performing team of staff members
- Ensure that all staff adhere to company policies and procedures
- Monitor and maintain high standards of customer service
- Drive sales growth through effective marketing and promotional strategies
- Manage inventory and maintain accurate records
- Ensure that all facilities and equipment are well-maintained and in good working order
- Develop and implement effective operational procedures
- Monitor and analyze sales data to identify trends and areas for improvement
- Collaborate with the General Manager to achieve business objectives
Requirements:
- 3+ years of management experience in a fast-paced environment
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills
- Ability to work effectively in a team environment
- Strong analytical and problem-solving skills
- Ability to adapt to changing circumstances and priorities
Working Conditions:
This role requires the ability to work in a fast-paced environment with frequent interruptions. The Manager must be able to lift up to 100lbs and work in a high-noise environment.
Supervisory Responsibilities:
The Manager is responsible for supervising a team of salaried and hourly employees.
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