Customer Experience Champion

2 weeks ago


Salinas, California, United States SYLVAN LEARNING - SALINAS, CA Full time
Join Our Team
Salary: $90,000-$130,000 per year
The Center Director at Sylvan Learning in Salinas, CA is a key leadership role that offers a unique combination of challenges and rewards. As a member of our team, you will have the opportunity to drive business growth, develop your leadership skills, and make a meaningful impact on the lives of our students and their families.

Key Responsibilities
- Drive sales growth and customer acquisition through effective marketing strategies and sales techniques
- Lead a team of educators and support staff to deliver exceptional customer experiences and meet sales targets
- Collaborate with the Director of Education to ensure effective instructional management and curriculum development
- Foster strong relationships with schools, teachers, and parents to promote partnerships and marketing opportunities
- Ensure compliance with Sylvan's operating standards, policies, and procedures

Requirements
- Bachelor's degree required; master's degree preferred
- Three years of experience in customer-facing roles, preferably in retail sales or education
- Strong leadership and supervisory skills
- Excellent communication, presentation, and interpersonal skills
- Ability to analyze data, identify trends, and make informed decisions

About Sylvan Learning
We are a leading provider of educational services, committed to delivering high-quality learning experiences to our students. Our team is passionate about making a difference in the lives of children and families.

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