Service Advisor for Insurance Agency
2 weeks ago
POSITION SUMMARY:
As a Client Relations Specialist with Ruth Ann Murphy - State Farm Agent, you will create outstanding client interactions that contribute to the success of a thriving insurance agency. Your meticulous attention to detail, strong customer service abilities, and genuine desire to assist others make you an excellent candidate for this role. You will advance your career while addressing client inquiries, collaborating with fellow agency members, and proactively identifying the needs of the community you serve.
We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in a team member. We foresee opportunities for internal advancement for those who are particularly motivated and sales-oriented.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Implement a customer-focused, needs-based assessment to inform clients about available insurance solutions.
- Utilize effective communication skills to meet customer needs while fostering business growth.
- Commitment to exceptional customer service
- Self-driven and motivated
- Adept at connecting with clients, addressing their questions, and foreseeing their needs.
- Strong communication skills to assist clients and collaborate with other agency personnel
- Proactive approach to problem resolution
- Base salary with commission/bonus opportunities
- Simple IRA plan
- Potential for growth and advancement within the agency
- Paid time off including vacation and personal/sick days
- Valuable experience for career development
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