Clinical Support Specialist

7 days ago


Sidney, Ohio, United States Orthopedic Associates Full time
Orthopedic Associates of SW Ohio - Clinical Support Specialist

Classification: Non-Exempt

Department: Clinical

Reports To: Clinical Manager

Hours: 8 hours per day; 40 hours per week

Overview:

The Clinical Support Specialist plays a vital role in delivering patient care and collaborating with the healthcare team to facilitate efficient clinic operations.

Key Responsibilities:

  • Promptly addressing patient concerns
  • Proposing enhancements to workflow
  • Upholding patient confidentiality
  • Completing designated projects

Specific Responsibilities:

  • Providing exceptional customer service
  • Assisting with patient care and medical procedures
  • Managing pre-certification tasks
  • Coordinating patient appointments
  • Following up with patients post-surgery
  • Executing various administrative duties
  • Ordering medical supplies and managing inventory
  • Communicating with patients regarding durable medical equipment (DME)

Required Competencies:

  • Attention to detail
  • Commitment to patient care
  • Proactive approach
  • Strong communication abilities
  • Ability to perform under pressure
  • Team-oriented mindset
  • Compliance with company policies

Physical Requirements:

  • Ability to stand, walk, bend, and lift
  • Capability to lift heavy items

Travel Requirements:

  • Willingness to travel to various locations as necessary

Education and Experience Requirements:

  • Certification as CCMA, RMA, or CMA
  • Experience in a healthcare setting

Work Authorization:

  • Must possess legal authorization to work in the United States

Equal Employment Opportunity:

  • Orthopedic Associates is an equal opportunity employer.

Additional Responsibilities:

  • This job description may be updated to align with business needs.


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