Block Advisors Multi-Unit Team Leader 3

20 hours ago


Branford, Connecticut, United States H&R Block Full time
About the Role

As a Multi-Unit Team Leader at H&R Block, you will be responsible for leading a team of associates in multiple offices, providing guidance and support to ensure exceptional client experiences and achieving growth objectives. This role requires strong leadership and management skills, with the ability to develop and execute growth plans, manage office operations, and build a positive team culture.

Key Responsibilities
  • Manage office staffing, operations, and logistics for multiple offices
  • Build an engaging team environment by training and coaching associates
  • Partner with the District General Manager to create and implement office-level growth plans
  • Assist with recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and resolve associate issues
Requirements
  • People management experience with a demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment
  • Strong interpersonal and communication skills, with a customer-centric mindset
  • Computer proficiency with the ability to use MS Office
About H&R Block

H&R Block is a leading provider of tax preparation and financial services, committed to helping individuals and businesses achieve their financial goals. We believe in the power of people helping people, and our Connected Culture values diversity, inclusion, and belonging.



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