Customer Support Specialist at Tesla, Inc.
3 weeks ago
Job Summary: As a Customer Support Specialist at Tesla, Inc., you will provide exceptional customer service and support to our valued customers. Your primary responsibility will be to resolve customer issues in a timely and professional manner.
Key Responsibilities:
- Provide highest level of verbal and written customer support
- Coordinate towing services in urgent and non-urgent situations when needed
- Evaluate the needs of customers and work in a creative, proactive manner to resolve roadside issues with customer vehicles
- Determine best course of action for roadside events
- Accurately record issues and data into CRM/Vehicle Support Systems
About Tesla, Inc.
Tesla, Inc. is a leading electric vehicle and clean energy company that is revolutionizing the automotive industry. We are committed to making sustainable energy solutions accessible to everyone, and we are looking for talented individuals to join our team.
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