Overnight Customer Service Representative

4 weeks ago


Medford, Oregon, United States Crunch Fitness Full time
Job Title: Overnight Member Services Representative

At Crunch Fitness, we're committed to providing a welcoming and supportive atmosphere for our members. As an Overnight Member Services Representative, you'll be the face of our operation, handling all preliminary guest questions and concerns.

Key Responsibilities:
  • Greet members and guests with a smile and ensure a positive experience
  • Check in members and guests in accordance with company procedures
  • Facilitate messages on club software and answer phones in a courteous and professional manner
  • Communicate special events and maintain a clean and organized work area
  • Facilitate member requests and forward to management as needed
  • Sell retail products and schedule member services
  • Process payments and maintain knowledge of club facilities, services, and schedules
Requirements:
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children and certifications as required by local/state laws
  • Ability to lift 10 lbs. and stand, bend, and squat with frequency
Work Environment:

This is a part-time position located in Medford. As a Crunch Fitness team member, you'll be part of a dynamic and supportive environment that values our No Judgments Philosophy.



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