Customer Service Ambassador

1 week ago


Fort Wayne, Indiana, United States Circle Logistics Full time

Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Circle Logistics. As a key member of our customer support team, you will play a critical role in ensuring the timely and efficient delivery of our customers' freight.

Key Responsibilities:

  • Support the efforts of our Account Managers by executing day-to-day duties for our existing customers.
  • Build shipments into our system, schedule pick-up and delivery appointments, and track customers' freight to ensure on-time delivery.
  • Maintain and collect proper paperwork, including bills of lading and delivery receipts.
  • Collaborate with our operations team to resolve any issues or concerns related to freight delivery.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational and time management skills.
  • Proficiency in using logistics software and systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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