Senior Quality Manager

3 days ago


Tempe, Arizona, United States West Pharmaceutical Services Full time
Job Summary

West Pharmaceutical Services is seeking a highly experienced and skilled Senior Quality Manager to lead our quality assurance strategy across the Arizona site. As a key member of the Site Leadership Team, you will oversee the elements of quality operations, quality control, and quality system functions to ensure compliance with regulatory requirements and customer expectations.

Key Responsibilities
  • Develop and execute the quality assurance strategy to drive business objectives and ensure operational excellence.
  • Lead cross-functional teams to implement process improvements and ensure compliance with regulatory standards.
  • Direct and oversee the Quality Assurance, Quality Engineering, Quality Systems, and Quality Program teams.
  • Manage customer satisfaction processes and lead improvements to overall customer satisfaction.
  • Establish and monitor quality key performance indicators (KPIs) and communicate progress to the organization and senior management.
Requirements
  • Bachelor's degree in pharmacy, chemistry, biology, or equivalent.
  • 10+ years of experience in medical device/pharmaceutical manufacturing, quality assurance, regulatory affairs, or a related field.
  • Proven track record of implementing process improvements and ensuring compliance with regulatory standards.
  • Regulatory skills: in-depth knowledge of medical device and pharmaceutical regulations and guidelines.
  • Leadership skills: strong leadership and management skills with the ability to lead cross-functional teams.
  • Communication skills: excellent communication skills, both written and verbal.
What We Offer

West Pharmaceutical Services is an equal opportunity employer and offers a competitive salary and benefits package. We value diversity and are committed to creating an inclusive work environment. If you are a motivated and experienced quality professional looking for a new challenge, please submit your application.



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