Digital Transformation Leader

5 days ago

Los Angeles, California, United States EPAM Full time
Job Title: Director, Account Management

Are you a seasoned professional with a passion for leading strategic initiatives that drive business growth?

We are seeking a highly skilled Director, Account Management to join our team at EPAM. As a key member of our account management team, you will work closely with clients, internal teams, and BU Heads/Sales Leads to develop and execute account plans and strategies that drive revenue growth and client satisfaction.

Key Responsibilities:
  • Lead as the Client Partner with clients, internal teams, and BU Heads/Sales Leads to develop and execute account plans and strategies
  • Communicate with EPAM Account Managers and Account Management Senior Leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
  • Lead as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
  • Stay abreast of current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
  • Coordinate project/program management to ensure successful delivery through an integrated delivery model
  • Responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
  • Develop effective relationships with key internal executives, BU heads, Solution SMEs, and Sales and Delivery Leaders
  • Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell end-to-end EPAM services
  • Support sales/pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals
Requirements:
  • 5-10 years of proven history in developing and growing client relationships and leading teams delivering end-to-end solutions
  • Knowledge of technical platforms, business models, subject matter, and trends across a wide spectrum of digital solution offerings for enterprises
  • Strong understanding of media and entertainment technologies and trends, digital commerce, and content systems
  • Expert in leading and implementing solutions for streaming and broadcast
  • High skilled in understanding consumer experiences, devices, content distribution, media management, recommendation/personalization, and monetization solutions
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
  • Comfortable working with performance metrics across large-scale accounts and account portfolios
  • Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
  • Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management, and product development
  • Proven ability to manage client engagements under high stress to successful completion
Benefits:
  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program
About EPAM:

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

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