Retail Operations Manager
7 days ago
Job Summary:
The Salvation Army is seeking a highly skilled and experienced Assistant Store Manager to join our team in Tucson. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assume responsibility for all day-to-day store operations in the absence of the Store Manager.
- Provide coaching, training, and development to store employees.
- Ensure customer needs are met by maintaining good customer relations, resolving complaints, and providing quick and efficient service.
- Supervise employees in the performance of duties to ensure compliance with published directives and guidelines.
- Complete all tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, and Command Administration.
- Process paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
- Ensure the store is maintained at ARC Merchandising Standards, with adequate inventory levels on hand, and meets CNO standards.
- Responsible for the protection of property and building.
- Implement appropriate loss prevention measures.
Requirements:
- High School Diploma or equivalent.
- Minimum of 2 years previous retail management/supervisory experience.
- Ability to operate a POS/cash register and schedule and supervise store employees.
- Valid driver's license and ability to show proof of insurance.
- Ability to pass a background check, including a criminal history and sex offender registry check.
- Ability to communicate effectively with management, store employees, customers, and donors.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, and carts.
- Ability to operate a telephone.
- Ability to lift up to 50 pounds.
- Ability to perform various repetitive motion tasks.
Equal Opportunity Employer:
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates.
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