Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients and their customers.
Responsibilities- Provide timely and effective resolution to customer inquiries and issues.
- Utilize various online systems to satisfy customer concerns and provide accurate information.
- Develop and maintain a deep understanding of our products and services to effectively address customer needs.
- Collaborate with internal stakeholders to ensure seamless customer experience.
- Continuously improve customer satisfaction and loyalty through proactive communication and issue resolution.
- High School diploma or equivalent required.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Intermediate proficiency with PC navigation and online systems.
- English proficiency B2 - C1.
Ubiquity Inc. is a leading provider of customer experience management solutions. We are committed to creating an inclusive employee experience for all and believe that our clients and their customers deserve better. Our team is passionate about delivering exceptional service and making a positive impact on our clients' businesses.
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