Customer Service Representative

3 weeks ago


Hudson, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer committed to giving back to the communities we serve and providing guests with exceptional service and value.

Job Summary

We are seeking enthusiastic individuals to join our Festival Foods team in Hudson, WI. As a customer-focused associate, you will create a warm and friendly shopping experience in our stores, engaging with guests, answering questions, and making sure they know they are cared for and welcomed.

Responsibilities
  • Operate the cash register in an accurate and efficient manner
  • Keep the station clean, neat, and stocked
  • Help guests find their favorite products
  • Bag groceries with care
  • Have each other's backs by honoring commitments with the team and being present for scheduled shifts or finding a fellow associate to fill in
  • Other actions that create exceptional guest experiences
Growth Opportunities
  • A path to success: over 25% of our Store Directors started in a part-time role
  • Skills and training: every day at Festival, we provide opportunities to build your knowledge and skills and prepare you for a strong career
  • Statewide opportunities: we have 40 store locations throughout the state, and we're still growing
Benefits
  • Associate discount: enjoy an industry-leading 15% off your grocery purchases for you and your immediate household
  • Weekly pay & premium pay: hourly associates are paid weekly, providing more frequent access to their funds
  • Two-week advanced scheduling: better planning, better balance
  • Vision & dental insurance: part-time and full-time associates are eligible for vision insurance and two dental coverage options
  • Support: our associates receive support for their total well-being, including 3 weeks of paid parental leave and a fitness reimbursement program
  • Save for your future: offering both a 401(k) and Employee Stock Ownership Plan


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