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Virtual Claims Adjuster for Property Insurance

2 months ago


Burlingame, California, United States Selective Insurance Full time

At Selective Insurance, we embrace individuality and innovation.

About Us

Selective Insurance is a well-established domestic property and casualty insurance provider with nearly a century of robust financial performance. Our unique standing as both a prominent insurance group and a preferred employer has earned us numerous accolades, including recognition in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work for five consecutive years.

Our Work Culture

At Selective, we believe in the power of diversity. We encourage our employees to be their authentic selves, leveraging their unique talents, experiences, and perspectives to drive our collective success. Together, we form a high-performing team dedicated to serving our clients responsibly, helping them manage risks, ensuring their safety, and restoring their lives and businesses following an insured event.

Selective Insurance provides a comprehensive rewards package that includes a competitive base salary, eligibility for incentive plans at all levels, and a wide range of benefits designed to support your health, financial aspirations, and work-life balance. Our benefits encompass extensive healthcare plans, a retirement savings plan with company matching, a discounted Employee Stock Purchase Program, tuition assistance and reimbursement, as well as paid time off. More details about our rewards package will be shared during the recruitment process.

Learn more about our Claim Culture and discover why Selective is the right fit for you.

We are seeking a Virtual Property Claims Specialist for this remote position.

In this role, you will deliver exceptional property claims service across all regions by managing Property and Inland Marine claims of various complexities. Your responsibilities will include investigating claims, assessing property damages, coordinating with experts and vendors, gathering necessary claim documentation, and ensuring accurate settlements within established authority and performance standards. All duties must comply with relevant legal and regulatory requirements.

Key Responsibilities:

  • Manage assigned property/inland marine claims.
  • Assess and resolve property-related damages of varying complexities, including cases with aggregate claim values exceeding $100,000.
  • Address typical Business Income losses.
  • Support the corporate catastrophe team by assisting with initial contacts, claim triaging, and managing assigned CAT claims.
  • Make coverage determinations, negotiate settlements, and manage reserves within established authority.
  • Respond to legal, regulatory, or appeals inquiries.

Qualifications:

  • A college degree is preferred.
  • A minimum of 5 years of claims experience, with a strong understanding of Commercial and Personal Lines coverages and proficiency in computer-based damage estimating.
  • Flexibility to work varying shifts.
  • Proficient in standard business and claims-specific software, with efficient keyboarding skills.

The anticipated starting salary range for this position is $71,000 - $112,000, based on geographic location and representative of salaries for this role across Selective's footprint. Additional factors include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer, valuing each individual's unique opinions, beliefs, abilities, and perspectives. We are dedicated to fostering a welcoming culture that celebrates diverse talent and empowers employees to contribute innovative ideas that support our ongoing success. Building a highly engaged team is one of our core strategic goals, enhanced by diversity, equity, and inclusion. We encourage all employees and business partners to embrace and promote acceptance, address biases, and support diverse viewpoints.

Selective maintains a drug-free workplace.

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