Automotive Parts Sales Associate

4 days ago


Concord, North Carolina, United States Hendrick Automotive Group Full time
Job Title: Automotive Parts Counterperson

Hendrick Automotive Group is seeking a highly motivated and detail-oriented Automotive Parts Counterperson to join our team. As a key member of our parts department, you will be responsible for providing exceptional customer service, ensuring accurate and efficient parts sales, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Assist customers in selecting and purchasing parts, providing accurate information and recommendations.
  • Place special orders for parts, ensuring timely delivery and follow-up with customers.
  • Read and interpret parts manuals, ensuring accurate identification and selection of parts.
  • Provide pricing and product information to customers, ensuring transparency and fairness.
  • Dispense parts to the service department and body shop, ensuring timely and accurate delivery.
  • Order out-of-stock parts, communicating with customers and internal teams to ensure timely resolution.
  • Assist in taking inventory, ensuring accurate counts and reporting.
  • Meet departmental production and profitability goals, contributing to the success of the parts department.
  • Maintain a high level of customer satisfaction, ensuring positive experiences and repeat business.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Working knowledge of automotive parts, including identification, selection, and installation.
  • Excellent communication and interpersonal skills, with ability to work effectively with customers and internal teams.
  • Ability to work in a fast-paced environment, with attention to detail and accuracy.
  • Valid driver's license required; automobile salesperson license preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Hendrick Automotive Group is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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