Bartender - The Mixologist
4 days ago
Job Summary
We are seeking a skilled Bartender to join our team at InterContinental - Houston Medical Center. As a Bartender, you will be responsible for providing exceptional beverage service to our guests, while maintaining a high level of quality and consistency.
Key Responsibilities
- Financial Returns
- Greet guests pleasantly and promote house drinks to maximize revenues.
- Obtain, count, and secure the bartenders bank; receive cash and credit payments from customers; give accurate change and balance the cash drawer at the end of the shift.
- People
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Guest Experience
- Prepare beverages requested by customers.
- Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
- Coordinate food service with the restaurant(s) for bar/lounge guests if applicable.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Responsible Business
- Alert management of any service and/or safety issues.
- Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Set up the bar including all liquor, mixers, ice, garnishes, glassware, and supplies.
- Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).
- Requisition all necessary supplies.
- Inventory unused liquor and beverages.
- Ensure that all liquor is properly secured before, during, and at the close of shift.
- Inspect the bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.
- Sweep and mop the bar floor after shift.
- Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
Requirements
- Basic Requirements
- Basic reading, writing, and math skills.
- Knowledge and Skills
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments.
- Formal bartending training preferred.
- Must meet state legal age requirements.
- Must speak fluent English.
- Physical Demands
- The ability to perform the following: handling, carrying, or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc).
- Moving about the bar, lounge, and kitchen.
- Bending, stooping, kneeling, lifting.
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