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Account Coordinator
2 months ago
McKinstry is a leading innovator in the built environment, dedicated to creating a thriving planet. Our mission is to build a sustainable future by addressing the climate, affordability, and equity crises through renewable energy, engineering, design, construction, and facility services.
The OpportunityWe are seeking an experienced Account Coordinator to join our growing service division in Seattle, WA. As an Account Coordinator, you will play a critical role in achieving client retention and renewal goals while ensuring efficient contract delivery. Your responsibilities will include:
- Delivering High-Quality Results: Provide accurate, timely, and high-quality business administrative support to ensure seamless contract delivery.
- Contract Administration: Complete administrative workflows, including contract setup, renewal, and follow-up, to ensure timely and accurate execution.
- Team Collaboration: Coordinate activities across team members and departments to ensure timely and efficient delivery of services.
- Process Improvement: Participate in the implementation of process improvements to increase efficiency and scalability, supporting the growth of our business.
- Contract Performance Analysis: Analyze contract performance and make recommendations regarding renewals and improvement opportunities.
- Vendor Management: Work with outside vendors to ensure accurate order and delivery of necessary parts and materials.
- Client Relationships: Develop and maintain professional internal client relationships across departments and geographies.
- Market Teams: Participate in internal market teams to improve delivery within geography, focusing on contract administration and client satisfaction.
- Process Improvement: Assist in gathering internal and external client insight to create process improvements and enhance client satisfaction and account retention.
- Financial and Contract Management: Coordinate and share information on key business processes related to financial and contract management.
- Bachelor's Degree or Equivalent: A bachelor's degree or equivalent work experience is preferred.
- Administrative Experience: Three years of administrative experience working with customers is required.
- Finance Knowledge: Demonstrable knowledge of finance principles, with the ability to analyze business performance from a cost, revenue, and margin perspective, is required.
- Construction Industry Experience: Experience in the construction industry is preferred.
- Technical Skills: Intermediate knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Visio, is required. Working knowledge of SharePoint is preferred. Experience with Viewpoint and/or Salesforce is also preferred.
- Proposal and Contract Review: Knowledge of how to properly review proposals, bids, contracts, and manpower reports is preferred.
- Communication and Organizational Skills: Excellent organizational and communication skills are required.
At McKinstry, we offer a comprehensive benefits package, including:
- Competitive Pay
- 401(k) with Employer Match and Profit-Sharing Plan
- Paid Time Off and Holidays
- Comprehensive Medical, Prescription, Dental, and Vision Benefits
We also offer additional benefits, including family formation benefits, paid parental leave, transgender inclusive benefits, commuter benefits, pet insurance, and learning and advancement opportunities through McKinstry University.
McKinstry is an equal opportunity employer, committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information, or any other basis protected by law.