Customer Service Representative

4 days ago


Naples, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Description

Job Title: Retail Sales Associate

Company: Goodwill Industries of Southwest Florida, INC.

Location: Pine Ridge - Store #148

Job Type: Full time / Part time

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida, INC. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers on the sales floor, and processing transactions at the register.

Responsibilities
  • Provide friendly, fast, and accurate customer service
  • Assist customers on the sales floor and at the checkout register
  • Become familiar with all departments and categories to assist with customer questions and requests
  • Greet all customers and take donations
  • Process donations and provide receipts
  • Cross-train to cover the backdoor donation area and process all stations in the backroom
  • Perform other duties as instructed by your immediate supervisor
Requirements
  • High school diploma or equivalent preferred
  • Retail experience preferred
  • Experience using cash registers, adding machines, credit card machines, and telephones
  • Able to follow pricing guidelines and oral and written instructions
  • Basic math skills and ability to use good judgment and exercise patience and understanding
  • Ability to bend, stoop, reach, twist, lift, push, pull, and move items
  • Lift and carry a minimum of 40 pounds
  • Stand for long periods of time
  • May have to occasionally work in varying temperatures and climates
Benefits
  • Health, vision, and dental plans
  • 403(b) retirement plan
  • Paid holidays
  • Personal time off (PTO)
  • Employee Assistance Program
  • Store Discounts
  • Tuition Reimbursement

Goodwill Southwest Florida is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Workplace Values
  • Respect: We treat all people with dignity and respect.
  • Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
  • Ethics: We strive to meet the highest ethical standards.
  • Learning: We challenge each other to strive for excellence and to continually learn.
  • Innovation: We embrace continuous improvement, bold creativity, and change.


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