Customer Service Supervisor at Harris Teeter

6 days ago


Cornelius, North Carolina, United States Harris Teeter, LLC Full time

Harris Teeter, LLC is seeking a seasoned Customer Service Supervisor to join our team. This dynamic role requires an individual with exceptional leadership skills and a passion for delivering unparalleled customer service.

The ideal candidate will have a strong background in customer-facing roles and experience in managing high-performing teams. A successful Customer Service Supervisor will be responsible for supervising up to 120 associates in the Customer Service Department and accounting office.

Key Responsibilities:

  • Supervise and direct Customer Service Department associates
  • Train and develop team members to meet company standards
  • Conduct performance evaluations and provide constructive feedback
  • Maintain accurate records and reports as required
  • Foster a positive work environment and promote teamwork

We are offering a competitive salary of approximately $55,000 - $65,000 per year, depending on experience. Additionally, you can expect comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

In this role, you will have the opportunity to make a meaningful impact on our customers' shopping experiences. If you're passionate about delivering exceptional customer service and leading high-performing teams, we encourage you to apply.



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