Hollister Co. Assistant Manager
3 weeks ago
The Assistant Manager is a dynamic role that combines business acumen, operational expertise, and people management skills. As a key member of the store team, you will drive sales results by analyzing business trends and providing exceptional customer service. Your responsibilities will include overseeing daily store operations, including opening and closing routines, and driving efficiency in all store processes. You will also leverage your creative expertise through floorset updates, styling recommendations, and product knowledge. Additionally, you will be responsible for talent leadership, driving everything from recruiting and training to engagement and development. If you are a self-motivated individual with strong problem-solving skills and a passion for fashion, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Customer Experience: Provide exceptional customer service and create a welcoming store environment.
- Drives Sales: Analyze business trends and develop strategies to drive sales results.
- OMNI Channel Fulfillment: Ensure seamless integration of online and in-store experiences.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
- Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines.
- Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll.
- Training and Development: Develop and implement training programs to enhance team performance.
- Communication: Effectively communicate with team members, customers, and management.
- Asset Protection: Implement measures to prevent theft and protect company assets.
Requirements
- Bachelor's degree or one year of supervisory experience in a customer-facing role.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Inclusion & Diversity Awareness and ability to create a welcoming store environment.
- Ability to adapt to changing situations and priorities.
- Strong interpersonal and communication skills.
- Drive to achieve results and meet sales targets.
- Adaptability and flexibility in a dynamic retail environment.
- Fashion interest and knowledge.
What We Offer
- Competitive salary and bonus structure.
- Opportunities for career advancement and professional growth.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(K) savings plan with company match.
- Merchandise discount and paid time off.
- Training and development opportunities.
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