Client Service Team Leader

3 days ago


Valley Stream, New York, United States Banfield Full time
Job Description

As a Client Service Team Leader at Banfield Pet Hospital, you will play a vital role in ensuring the smooth operation of our veterinary hospital. Your primary responsibility will be to coordinate the flow of clients and pets through the hospital, maximizing productivity while providing exceptional client service.

Responsibilities:

  • Recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and hospital services.

Requirements:

  • High school diploma or equivalent preferred.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

Estimated Salary:$55,000 - $65,000 per year

Banfield Pet Hospital is an equal opportunity employer and offers a competitive salary and benefits package.



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