Client Services Advocate

5 days ago


Valley Stream, New York, United States Platinum Filings Full time
About Platinum Filings

Platinum Filings is a leading provider of due diligence, corporate, and compliance services to industry professionals worldwide. We specialize in searching, filing, and retrieving public records nationwide and globally, serving top law firms, corporations, and financial institutions with unparalleled speed and efficiency.

What We Offer
  • A comprehensive benefits package including 401(k) matching, health insurance, dental insurance, life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement.
  • A collaborative and supportive work environment that prioritizes work-life balance.
  • Extensive training, mentoring, and clear paths for professional advancement within the company.
Your Role as Client Service Representative

You will play a vital role in ensuring a first-class client experience by handling various responsibilities, including:

  • Processing corporate filings, lien research requests, and other orders.
  • Responding to client inquiries via phone and email.
  • Preparing quotes, processing orders, and working with our fulfillment teams.
  • Providing essential support in resolving client issues to maintain exceptional client satisfaction.
Requirements and Qualifications
  • Bachelor's degree, current college enrollment with evening classes, or equivalent work experience.
  • Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite.
  • Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact.

We estimate the salary range for this position to be between $55,000 and $70,000 per year, depending on experience.



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