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Office Supervisor Clinic, Colorectal Surgery, FT, Days
2 months ago
As a key member of the Prisma Health team, the Office Supervisor Clinic, Colorectal Surgery, FT, Days will play a vital role in ensuring the efficient admission and accurate registration of outpatients. This position will be responsible for maintaining sound admission, registration, scheduling, and medical records procedures for the Clinics. In collaboration with the Operations Director or Clinic Manager, the successful candidate will assist in the development and implementation of departmental goals.
Key Responsibilities- Provide leadership, management, and direction to Patient Registration/Scheduling/Medical Records personnel.
- Select, train, orient, assign, and supervise department staff (either directly or through subordinates).
- Develop and manage human resources in accordance with professional standards and the philosophy, policies, procedures of the System.
- Ensure that all appropriate/necessary patient information is obtained for registration and billing purposes and that insurance is verified within the guidelines and time frames specified by hospital policy and procedure.
- Develop and maintain work schedules within budgeted parameters.
- Direct the total operations of the Medical Records Department.
- Record and retain statistics for Administration, Medical Staff, and groups of Medical Staff members.
- Direct and manage activities of medical transcription services for the practice.
- Be knowledgeable of various computerized systems relating to information to provide assistance with information needed for patient care, Administration, and other legitimate parties.
- This role will have direct and/or indirect supervision of team members that may include final budget authority, hire/termination authority, performance appraisal responsibility, and disciplinary authority.
- Education - High School Diploma or Equivalent. Bachelor Degree in Business Administration, Accounting/Finance, or related field of study preferred.
- Experience - Five (5) years clerical experience in a healthcare setting. Two (2) years of lead/coordinator/management experience required, with leadership experience in healthcare billing, scheduling, and/or medical records preferred.
- Bachelor's degree and two (2) years at lead/coordinator level in healthcare billing, admissions, scheduling, and/or medical records.
- For internal Prisma Health candidates: In lieu of five (5) years clerical experience in a healthcare setting, a Bachelor's degree plus two (2) years of Prisma Health experience in Management, Finance, or Operations may be considered.
- Basic computer skills including word processing, spreadsheets, databases, and data entry.
- Knowledge of office equipment (fax/copier).
- Mathematical skills.
- IDX.
