Wellness Program Sales Associate

2 weeks ago


Mechanicsburg, Pennsylvania, United States Elements Massage Full time

Position Overview:

Are you passionate about enhancing client experiences and fostering relationships? Elements Massage is seeking a dynamic and enthusiastic individual to join our team as a Customer Experience Coordinator. In this role, you will play a crucial part in promoting our wellness offerings and ensuring that our clients feel valued and understood.

Key Responsibilities:

  • Educate clients on the advantages of our Elements Massage Wellness Program, a straightforward membership plan designed for their benefit.
  • Utilize our established sales techniques to guide clients in enrolling in the Elements Massage Wellness Program.
  • Serve as the welcoming face of our studio, providing exceptional hospitality both over the phone and in person.
  • Facilitate a smooth and efficient appointment and payment process for clients.
  • Collaborate with our management team and massage therapists to create a client-centered atmosphere.

Qualifications and Skills:

  • Proven ability to adhere to our sales process and foster customer loyalty through effective communication.
  • A genuine interest in engaging with clients, listening to their needs, and addressing their concerns.
  • Experience in transforming client feedback into opportunities for outstanding service.
  • Previous experience in retail sales is preferred, particularly in selling memberships or services directly to clients.
  • Experience in a spa-like environment is advantageous, with a focus on hospitality and personalized service.
  • Comfortable with modern office technology; proficiency in scheduling and payment systems is essential.
  • Committed to creating a positive work environment and delivering exceptional client experiences.
  • Reliable and punctual, with availability during weekends and evenings.

Compensation and Benefits:

  • Competitive pay starting at $12 - $14 per hour, based on experience.
  • Incentives and bonuses tied to monthly sales performance.
  • Opportunities for career growth and advancement.
  • A complimentary monthly massage at our studio.

Join us at Elements Massage, where we prioritize wellness and client satisfaction.



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