Sales and Service Associate
3 weeks ago
We are seeking a highly motivated Sales and Service Associate to join our team at Johnstone Supply - J Team Group. As a key member of our sales floor, you will be responsible for providing exceptional customer experiences, processing transactions, and maintaining a clean and organized showroom.
The ideal candidate will have excellent communication skills, a strong work ethic, and a desire to learn and grow in a fast-paced environment. If you are passionate about delivering outstanding customer service and sales performance, we encourage you to apply.
Key Responsibilities- Answer incoming telephone calls and greet customers in a friendly and professional manner.
- Assist customers in making product selections by asking questions and actively listening to identify customer needs.
- Research and source products using various tools, including point-of-sale systems, catalogs, and industry contacts.
- Process customer returns and warranties, as well as follow up on customer requests and quotes.
- Maintain good working relationships with customers and resolve any complaints or disputes in a timely and professional manner.
- Prepare and issue sales quotes, following company guidelines.
- Follow up on quotes to secure sales and increase customer satisfaction and store profitability.
- Promote surplus, sale, discounted, and obsolete inventory to customers, and communicate sales lead information to outside sales staff and management.
- Language Proficiencies: Proficient conversational English skills, ability to read and write in English, and conversational fluency in Spanish.
- Education and Experience: High School Diploma or G.E.D. and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience.
The estimated salary for this role is $60,000 per year, depending on location and experience. We offer a competitive benefits package that includes health insurance, retirement savings plan, and paid time off.
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Customer Service and Sales Associate
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HVAC Sales Associate
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Retail Sales Associate
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Sales Associate
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Rocky Mount, North Carolina, United States Johnstone Supply - J Team Group Full timeJob OverviewWe are seeking a skilled and bilingual Sales Associate to join our team at Johnstone Supply. As a Sales Associate, you will be responsible for providing exceptional customer service and promoting our products to customers.Estimated Salary: $50,000 - $60,000 per yearKey Responsibilities:Answer incoming telephone calls and greet customers who walk...
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Rocky Mount, North Carolina, United States Dunhams Sports Full timeAbout UsDunham's Sports is a leading full-line sporting goods retailer in the Midwest, with over 240 stores across 20 states.We are dedicated to providing our customers with an exceptional shopping experience and top-notch service. As a member of our team, you will be responsible for delivering outstanding customer service, operating our Point of Sale...
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