HVAC Sales Associate

3 weeks ago


Rocky Mount, North Carolina, United States Johnstone Supply - J Team Group Full time

Job Title: HVAC Sales Associate

Estimated Salary: $45,000 - $60,000 per year

We are seeking a highly motivated and customer-focused HVAC Sales Associate to join our team at Johnstone Supply. In this role, you will be responsible for providing exceptional sales and service experience to customers.

Key Responsibilities:

  • Answers incoming telephone calls and greets customers who walk in the store
  • Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner
  • Assists customers in making product selections by asking questions and actively listening to identify customer needs
  • Enters sales orders into point-of-sale computer system for invoicing or cash payments
  • Processes customer returns and warranties following company guidelines

Requirements:

  • Proficient conversational English skills
  • The ability to read and write in English, as necessitated for data entry, order placement, reports, or related activities
  • Conversational fluency in Spanish
  • High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience

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