Reservation Sales Representative
4 weeks ago
We are seeking a highly skilled Reservation Sales Agent to join our team at the Gaylord Texan Resort & Convention Center. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.
Key Responsibilities- Process all reservation requests, changes, and cancellations in a timely and efficient manner.
- Identify guest reservation needs and determine the most suitable room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities and services.
- Follow sales techniques to maximize revenue.
- Communicate information regarding designated VIP reservations.
- Input and access data in reservation systems.
- Respond to challenges in accommodating rooming requests.
- High school diploma or equivalent.
- At least 1 year of related work experience.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Gaylord Hotels, we provide our team members with opportunities for growth and development, as well as a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Reservation Sales Representative
1 month ago
Grapevine, Texas, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Reservation Sales Agent to join our team at Gaylord Texan Resort & Convention Center. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess all reservation requests, changes, and...
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Reservation Sales Agent
2 weeks ago
Grapevine, Texas, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled Reservation Sales Agent to join our team at Gaylord Texan Resort & Convention Center. As a key member of our sales team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess all reservation requests, changes, and...
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Reservation Sales Agent
2 weeks ago
Grapevine, Texas, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Sales Agent to join our team. As a key member of our sales team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesIdentify guest reservation needs and determine appropriate room type and...
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Reservation Sales Agent
1 month ago
Grapevine, Texas, United States Marriott Full timeJob SummaryWe are seeking a skilled Reservation Sales Agent to join our team at the Gaylord Texan Resort & Convention Center. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess all reservation requests, changes, and...
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Sales and Reservation Specialist
2 weeks ago
Grapevine, Texas, United States Marriott International Inc Full timeJob SummaryAs a Sales and Reservation Specialist at Marriott International Inc, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. You will identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. You will also explain guarantee,...
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Senior Reservations Coordinator
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Grapevine, Texas, United States Marriott International Inc Full timeJob SummaryAs a Senior Reservations Clerk at Marriott International Inc, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. You will identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. You will also explain guarantee,...
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Senior Reservations Coordinator
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Grapevine, Texas, United States Marriott Full timeJob SummaryWe are seeking a highly organized and detail-oriented Senior Reservations Clerk to join our team at Gaylord Texan Resort & Convention Center. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess reservation...
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Senior Reservations Coordinator
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