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Business Lines Specialist
2 months ago
Job Summary
We are seeking a highly skilled Business Lines Specialist to join our team at Liberty Mutual Group. As a key member of our commercial property claims team, you will be responsible for investigating commercial property claims, evaluating damages, and determining coverage.
Key Responsibilities
- Investigate commercial property claims to determine the extent of loss and coverage
- Evaluate damages to ensure accurate loss cost estimates
- Determine coverage based on policy terms and conditions
- Set accurate loss cost estimates to ensure fair and equitable settlements
- Control insureds exposures and losses to minimize risk and maximize recovery
- Manage consultants to ensure timely and effective resolution of claims
- Achieve a prompt, fair, and equitable settlement in accordance with fair claims handling requirements
Responsibilities
- Conduct a prompt, thorough, and fair investigation to determine coverage, origin, and extent of loss
- Adjust moderately sized business interruption losses to ensure accurate loss cost estimates
- Engage and manage consultants and independent adjusters to ensure timely and effective resolution of claims
- Monitor costs to ensure reasonability and minimize risk
- Establish and maintain accurate loss cost estimates and reserves to ensure fair and equitable settlements
- Keep the Insured and others informed about the claims status
- Effectively communicate in writing on coverage issues
- Determine depreciation of claim to ensure accurate loss cost estimates
- Affirm or deny coverage of claim based on policy terms and conditions
- Negotiate settlement of claims to ensure fair and equitable outcomes
- Keep electronic claim file properly documented to ensure transparency and accountability
- Participate in quality assurance file review sessions to ensure compliance with fair claims handling requirements
- Be prepared for catastrophe duty to respond to large-scale claims events
Qualifications
- Knowledge of property insurance and commercial property claims to ensure accurate and effective claims handling
- Insurance regulations to ensure compliance with fair claims handling requirements
- Settlement of moderate complexity claims to ensure fair and equitable outcomes
- Decision making skills to ensure timely and effective resolution of claims
- Results oriented to ensure accurate and effective claims handling
- Ability to build relationships with insureds, consultants, and other stakeholders
- Capacity to mentor and train team members to ensure knowledge sharing and skill development
- Manage projects and vendors to ensure timely and effective resolution of claims
About Liberty Mutual Group
We are a global insurance company dedicated to helping people and businesses navigate life's uncertainties. Our purpose is to help people embrace today and confidently pursue tomorrow. We provide an environment focused on openness, inclusion, trust, and respect. We aim to help turn your passion into a rewarding profession.
We are committed to diversity and inclusion, and we strive to create a workplace where everyone feels valued, respected, and empowered to succeed.