Lead Canine Behavior Specialist
2 weeks ago
Location
New York, NY
Employment Type
Full Time
Educational Requirement
High School Diploma or Equivalent / GED
Compensation
$60,000.00 Salary/year
Role Summary
As a key member of our team, you will be tasked with enhancing the behavioral wellness of dogs, fostering meaningful relationships with both clients and their pets, built on a foundation of trust. Your responsibilities will encompass not only traditional training services but also the integration of new dogs into our daycare setting, conducting behavior assessments, and assisting in the training process.
Primary Responsibilities:
- Delivering Comprehensive Wellness for All Dogs
- Facilitating the integration of new dogs into our supervised care environment
- Conducting Behavior Evaluations for prospective clients
- Performing Walk Assessments for dogs in our walking program
- Organizing and promoting weekly Puppy Play Groups and other events
- Engaging in discussions about overall wellness with training clients
- Providing Dog Training Services
- Conducting Private Training Sessions
- Leading Group Training Classes
- Administering Train and Play sessions with timely follow-up communications
- Contributing to Business Development
- Maintaining consistent communication with clients regarding their pets’ progress
- Documenting client interactions and tracking priority clients
- Collaborating with management to identify key clients
- Mentoring and Training Staff
- Guiding Apprentice Trainers to advance their skills
- Working with care staff to ensure the safety and happiness of all dogs
- Managing Training Equipment and Supplies
- Ensuring all locations are well-stocked with necessary training materials
- Maintaining educational standards and pursuing ongoing professional development
- Quality of Training Outcomes
- Client Retention Rates
- Ability to Develop Talent
- Conversion Rates for Training Packages
- Renewal Rates for Training Services
- Stability with a reputable organization
- Continuous professional growth opportunities
- Long-term client relationships
- Supportive administrative functions to allow focus on training
- High School diploma or GED
- Preferred CPDT-KA certification
- At least three years of experience in positive reinforcement dog training
- Ownership of a smartphone device
- Familiarity with Biscuits & Bath and a passion for canine welfare
- Strong customer service and sales aptitude
- Ability to manage multiple responsibilities in a dynamic environment
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Attention to detail and organizational skills
- Physical capability to handle dogs over 50 lbs and perform job-related tasks
- Flexibility to work varied hours including evenings and weekends
- Ability to pass a comprehensive background check
- Proficiency in Microsoft Office Suite and internet navigation
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